Privacy Policy
Last updated: December 18, 2025
1. Introduction
Welcome to Atelier Studio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered 3D floor plan visualization service.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Email address
- Account credentials (password is encrypted)
- Payment information (processed securely by our payment provider)
Uploaded Content
When you use our service, we collect:
- Floor plan images you upload for processing
- Generated 3D visualizations
- Project names and organizational data
Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our 3D visualization service
- Process your floor plan images and generate 3D outputs
- Manage your account and subscription
- Process payments and prevent fraud
- Send important service updates and notifications
- Improve our AI models and service quality
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Uploaded floor plans and generated images are stored securely and are only accessible to you through your authenticated account.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in operating our service (payment processing, cloud hosting, AI processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@atelierstudio.ai
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings, though some features may not function properly without them.
9. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Atelier Studio
Email: privacy@atelierstudio.ai